Privacy Policy

1. Introduction

Airfolio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using Airfolio, you consent to the data practices described in this policy. If you do not agree with the practices described, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account information (name, email address, password)
  • Profile information (first name, last name, location, investment preferences)
  • Property information (addresses, property details, performance metrics)
  • Communication data (messages, inquiries, feedback)
  • Payment information (processed through third-party payment processors)

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Location data (if you enable location services)
  • Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information about you from third-party services, such as:

  • Authentication providers (when you sign in with third-party accounts)
  • Property data providers (for property information and valuations)
  • Analytics services (to understand how you use our Service)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Create and manage your account
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and fraudulent activity
  • Personalize your experience and provide relevant content
  • Send you marketing communications (with your consent)
  • Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Public Profile Information

Information you choose to make public in your investor profile (such as portfolio summaries, property listings, and public profile details) will be visible to other users of the Service.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Hosting and cloud storage providers
  • Payment processors
  • Analytics providers
  • Email service providers
  • Customer support services

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.4 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4.5 With Your Consent

We may share your information with your consent or at your direction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We recommend that you:

  • Use a strong, unique password for your account
  • Enable two-factor authentication if available
  • Keep your login credentials confidential
  • Log out when using shared devices

6. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Opt out of marketing communications
  • Privacy Settings: Control what information is public in your profile

To exercise these rights, please contact us through the contact form on our website or through your account settings.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to the transfer of your information to these facilities.

10. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (if applicable).

13. European Privacy Rights

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through the contact form on our website.